SupplierMatch information

Supplier Standards

Suppliers are responsible for keeping their business details, services, prices, coverage and availability accurate.

Accurate profiles

Listings must describe genuine services and must not use invented reviews, accreditations, availability or misleading price claims.

Professional conduct

Suppliers must communicate lawfully, respectfully and only use customer data for the connected enquiry or service.

Documents and verification

Verification documents must be current and genuine. Approval of specified checks does not guarantee future performance.

Platform action

SupplierMatch may reject, suspend or remove listings that breach these standards or create a security or safety risk.